Hookswitch is a small lever on a telephone base unit which when depressed it will hang up the phone call (if one was connected). [Read more…] about Hookswitch
Acoustic Clarity is a phrase coined by Poly (a merger of Plantronics and Polycom) the audio and video software and hardware manufacturer.
Advanced connectivity interface is another way of saying a communications system, as a telephone network, for example.
A phrase that can be interpreted to mean:
‘the technology in between 2 or more users used to connect them within a communications system.’
An auto-attendant is an automated call handling system based on offering a pre-recorded menu of options to inbound callers.
Each menu option can be accepted or actioned by the pressing of a corresponding button by the caller.
A kind of “Press 3 to be connected to our marketing department” situation.
After selecting their preferred call forwarding option, the caller is connected to the relevant extension number.
Such systems perform the job of triaging incoming calls, without the staff costs of a switchboard attendant.
3.5mm plug is commonly known as an audio jack, usually used for connecting headphones into music audio mixing boards or associated hardware.
These are thicker jacks to their related 2.5mm jacks.
The 2.5mm plug is the classic ‘slim’ jack that traditionally has been used to connect headphone cables into devices, like phones or radios, for example.