Business Phone Glossary

Telephone automatic remote monitoring service is a digital automated feedback service that on the occasion of failures or faults within a digital phone network – a nominated systems administrator is instantly messaged with details. [Read more…] about Telephone Automatic Remote Monitoring Service

An analogue proprietary telephone is a non-digital telephone that’s specifically made to be used within a custom analogue phone system (Plain Old Telephone System). [Read more…] about Analogue Proprietary Telephone

Active noise reduction is a method of sound suppression whereby a sound wave of inverse proportion to an isolated noise is produced with the intention of cancelling out the noise. [Read more…] about Active Noise Reduction

Active noise cancellation (ANC) is a form of audio technology commonly used in headset manufacture today.

Its purpose is to minimise background noise interference when people use telephone headsets. [Read more…] about Active Noise Cancellation (ANC)

Hookswitch is a small lever on a telephone base unit which when depressed it will hang up the phone call (if one was connected). [Read more…] about Hookswitch

Acoustic Clarity is a phrase coined by Poly (a merger of Plantronics and Polycom) the audio and video software and hardware manufacturer.

Acoustic Clarity is the name given to a particular range of hardware and software technologies that are fixed on achieving one simple goal: [Read more…] about Acoustic Clarity